Shipping Policy
Dr. Tina Shipping Policy
Processing Time
• All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery
• We offer standard shipping on all orders within the United States. Shipping rates are calculated at checkout based on your location and the weight of your order. Delivery times typically range from 3-7 business days, depending on your location.
International Shipping
• We currently offer international shipping to select countries. Delivery times and shipping rates vary based on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking
• Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.
Shipping Delays
• While we strive to meet all delivery estimates, occasional delays can occur due to unforeseen circumstances such as weather, carrier issues, or customs processing for international orders. We are not responsible for such delays but will assist in tracking your order.
Lost or Damaged Packages
• If your package is lost or arrives damaged, please contact us at support@doctortinamd.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
Contact Information
• For any shipping-related inquiries, please contact our customer support team at support@doctortinamd.com.